Meet The Staff
General Manager: The Best Western Sovereign Hotel of Albany, New York has been proud to call Mansoor their general manager for five years! Working in the industry for fifteen years has helped him come to understand each guests’ needs. He loves the chance to work with as many different people as possible, and enjoys the challenge of trying to make every person that walks through the door feel like they are in their “Home-Away-From-Home.”
Director of Operations: With over fifteen years experience under his belt and 5 years in his current position, it’s no wonder that the day to day operations of the Best Western Sovereign Hotel in Albany, NY run so smoothly. Jared works with every department of the hotel, including The Front Desk, Housekeeping, Sales and Maintenance to make sure every guest has the experience they deserve. He loves watching the efficient flow of work between the departments, and loves watching each guest leave with a smile on their face.
Director of Sales: Kim has over thirty years of experience in the Hotel and Sales Industry. She has worked her magic on hundreds of events, and made not only brides’ visions come true, but has also teamed up with some of Albany’s most well known companies in setting up meetings and conventions. She has worked for the Best Western Sovereign Hotel of Albany, NY for two years, and is truly happy where she is. She loves the people she works with and loves working with the guests that have a vision and just need help in making that vision come to life.
Front Office Manager: The Best Western Sovereign Hotel of Albany, NY has thoroughly enjoyed the two years of teamwork that Jenny has put forth, and looks forward to many more! She’s worked in the industry for five years, and loves the new people and challenges that the hotel industry throws her way. Meeting new people is her passion, and helping her front desk staff to make those people as happy as possible while here, is her pride.
Head of Housekeeping: With a staff of a dozen housekeepers, and a hotel of nearly two-hundred rooms, Maria prides herself in keeping The Best Western Sovereign Hotel in Albany, New York, one of the cleanest hotels of Albany County. She’s worked in the Hospitality industry for almost three years, and has worked at the Best Western Sovereign for almost a year now. She loves everything about her job, including her bosses, her amazing team of housekeepers and the guests they get to meet and serve every day.